Technical Services and Support

Expertise ‘on tap’ to design, maintain, manage and improve your Office 365 environment

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Here for you


Service Level Agreements (SLA) or as and when needed (time/materials), our expert team is always here for you

A quarterly review of your 365 SharePoint and related apps with a focus on adoption and security

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What we do

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Scheduled monitoring

Peace of mind with weekly checks and a monthly written report

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Support availability

Regular, after hour, or on demand technical support to suit your business

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Systems Architecture

New designs or upgrades drawing on proven expertise

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Technical support calls

Expertise on tap to resolve your problems or provide ad-hoc advice

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General problems and queries

Advice and problem solving for all aspects. Also on-premise SharePoint support, training and coaching

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Workflow, forms and business processes

Analysis, design, build and go-live. Includes Nintex, Power Apps & Flow

Benefits & flexibility

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Peace of mind

Immediate expertise, no matter what's happened or is being considered

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Resources on tap

Why have expensive full-time deep expertise in-house?

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Choose your service model

Service Level Agreement or on demand - we'll fit your needs and your budget

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Mix and match

Technical support, system architecture, information architecture, record keeping, user support, training, change management, workflow

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Budget flexibility

SLA's allow funds to be allocated in advance and time not spent passed forward, leaving you equipped for emergencies

What customers say

DIY

Do it yourself - iWorkplace customers get free access, forever, to our community.

 

Access iWorkplace manuals and documentation. Save time and money with our support wiki. Meet your peers on our discussion board.

Talk to an Expert

Get put in touch with one of our technical experts and let's talk about how we can support your business.