What we stand for

Our vision, values, and what customers say about our people

hero - A laughing Office 365 consultant in a meeting, colourful posters in the background read 'thriving' and 'challenging ourselves'

Let's make work better


Our vision and mission is to be the recognised leader in helping New Zealand thrive and prosper through smart ways of using information and knowledge.

Our Values

values team

Team Players

We’ve got each other’s backs


Playing your part, supporting & trusting others to do theirs


Gracefully receiving feedback & providing constructive feedback to others


Interacting respectfully taking into account behavioural preferences

values thriving


Feeling valued & making a difference


Challenging, fulfilling & meaningful work


Playing to your strengths & interests


Opportunities to grow and learn

values challenging

Challenging Ourselves

Are we making work better?


Raising the bar/redefining what 'good' looks like


Delivering on this


Continually improving delivery & working together

values reliable


To each other and customers with our time, thoughts and actions


We go beyond expectations in giving help, advice and support to customers


We help our colleagues, learn, grow and meet their commitments to customers


We are forgiving and gentle to people and assume the best of others’ intent and actions

values experience

Great experience & outcome

Customers are delighted with our work


Great experience working with us, confidence that we will understand their needs & act in their best interests


Pragmatic solutions that embrace constraints


Multi-disciplinary teamwork; problem solving & ‘attention to detail’ delivery

values prepared

Reliable & Prepared

We do what we say we will


We are clear about what is expected and allocate enough time & the right resources


Our planning is proactive to meet deliverables and we communicate early if we cannot


We avoid expedient shortcuts by planning and preparing for what can go wrong

How our values come alive

Chrissie has invested considerable time in understanding our business. She acts as an advocate for driving good outcomes for us. Proactive in arranging introductions with other subject matter experts or organisations on a similar journey, we are very happy with the "roles" that Chrissie performs for us.

We are a light hearted team & Mark fits right in as a friendly face that people can talk to. The team is ready to go and so excited by the next phase.

I wanted to take this opportunity to thank you Clayton for all your hard work that you have put into our project. We really appreciate your open can-do attitude to all the different tasks that we asked for. On many occasions we would not have made the progress we need if it had not been for your skillset and your great attitude.

I think that you are very fortunate to have a guy like Brendon, he has excellent technical skills and our questions and issues are always addressed quickly and efficiently.  It is great to have someone who just doesn't say " NO can't be done".  Many times I have asked questions and he has worked out a solution that has saved us many hours.

Chrissie, I would like to pass along a big thank you to you and Kate for the successful stand up of our solution for Board members.  Kate was professional and knew the product and the members that she spoke with were all up and running in record time.

Don't take my Jude away from us – work really well together and really appreciate what she does around updates/errors. Brendon also really good and helpful.

Katherine really knows her stuff and was great at getting them moved over.  They were really apprehensive about the change but in the end in turned about to be a complete non-event because of how Katherine helped them through the process.

I just wanted to let you know how much I enjoyed working with Dee. She was very helpful and generally nice to be around. She was a very good teacher and I found her very easy to take directions from.

I just want to take this opportunity to say how awesome it has been working with you. Ivan, I love your work! You created a simple, clean and super user friendly front end. The feedback is a big thumbs up and I feel very proud to have been part of this journey to take a manual process and deliver a digital solution.

Our team

Grant Margison
Grant Margison
Director and Strategy Lead

A co-founder of Information Leadership, Grant combines his experience in corporate management roles with a passion for technology and information. Grant is in charge of strategic direction and innovation at Information Leadership.

Sarah Heal
Sarah Heal
Director and Operations Manager

A co-founder of Information Leadership, Sarah is an enthusiastic advocate for the power of information. She has a deep recordkeeping, change management and information management background that sets Information Leadership apart.

 David Seel
David Seel
Major Implementations and Technical Services Manager

David is an outstanding technical and project leader who has been with Information Leadership for 15 years. He has deep technical and systems knowledge as well as experience delivering projects across complex organisations in multiple sectors.

Mark Watson
Mark Watson
365 Practice Lead

Mark is an experienced technical solutions consultant. He brings cutting edge usability design and best practices in business analysis, infrastructure and information architecture into modern digital workplaces.

Katherine Deacon
Katherine Deacon
365 Implementation lead

Katherine can take charge of any Microsoft 365 project with well planned and thought through solutions to business needs. From intranet, data analysis and governance through to business process review and improvement.

Ian Morrish
Ian Morrish
Technical Director - Infrastructure and Cloud Platforms

Ian is one of New Zealand's top SharePoint experts, having worked at Microsoft for 10 years prior to joining Information Leadership. His expertise in SharePoint and Microsoft 365 is invaluable, and he regularly mentors Information Leadership and customer staff.

Jos Auker-Woor
Jos Auker-Woor
Technical Director - Development

Jos' experience spans more than 20 years and he excels at sharing new technology and ways of working. He puts his second-to-none trouble shooting skills to work as lead architect for Information Leadership's iWorkplace product line.

Kristy Archer
Kristy Archer
365 Implementation Lead

Kristy uses her pragmatic and organised approach as a superb project and design lead for ECM projects. This includes a specialty for Council EDRMS and ECM implementations.

Ignacio Montenegro
Ignacio Montenegro
Principal Consultant

Ignacio is a Microsoft certified consultant and a recognised SharePoint expert in New Zealand. He has a solid Enterprise and Solution Architecture background with strong focus on Microsoft 365 and SharePoint based solutions. 

How our values come alive

David's role as a mentor for not only our project team staff, but across the other concurrent projects as well.  His capabilities, knowledge & approach are greatly appreciated.

In particular Kristy and her team have provided excellent resources in the design and project management areas.

It's been an absolute pleasure to work with Liam. He's responsive, communicates well, follows process (and there's been numerous outages/changes he's had to push through).

Ian worked with our project team to help us understand and establish the appropriate site architecture for our SharePoint  implementation. His wealth of experience and real-world insights made this very complicated topic easy to understand, and helped us avoid some significant issues in the future.

Grant facilitated an extensive workshop, including process management, discussion leadership and documentation. His ability to rapidly assimilate the organisational context for change, plan and implement a stimulating workshop programme, and to sense and appropriately respond to the differing styles among key players is in my opinion exceptional.

Mark made the technical aspects and implementation process easy to understand. We have a fantastic result that I am proud of and so is my company.

IL has been fantastic in collaborating with us to design an intranet that reflects our values, culture and identity. The design process was simple and straight forward. From "Go Live", we had all the tools and knowledge to maintain and update the content independently.

Hey Liam, just wanted to say thanks for all of your help today. You do an amazing job, it's great knowing that you are there if I need and always so quick to respond.

Aretha has said how much they love working with Meta. They are finding her responsive and very helpful. She is particularly good at getting technical people to explain things in a way we can understand, leading the discussions and asking questions so that we get what they need.

Find out more

New Zealand’s foremost Information and Knowledge Management experts.


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