Let's make work better

hero - Information Leadership directors Sarah Heal and Grant Margison, standing next to each other, smiling

We are New Zealand’s foremost Information and Knowledge Management experts


Information Leadership is dedicated to making work better for New Zealand organisations.


Our over 200 customers come from all sectors and include councils, government agencies, commercial organisations and utilities. We create award-winning digital workplaces, intranets, and business solutions on Microsoft365 and Teams.

Staff numbers are steadily growing from our continued success with 60+ people located across Christchurch, Wellington, Auckland, and Dunedin offices.


We are far from being the usual IT shop. Our team brings multi-disciplinary skills including change management, recordkeeping, governance and human centred solutions design. These skills go hand-in-hand with our deep technical expertise in migration, integration and technical solution design.



Sarah Heal, co-founder and director, recently discussed what we do on the Canterbury Tech Communications podcast:


Hear Sarah talk about how we’ve built IL into the success story it is today

award - a gold Microsoft 365 award with green leaves in the right

Microsoft Gold Partner +10 yrs

Gold Status Certified in 'Cloud Productivity', 'Collaboration and Content' and 'Application Development'. Silver Status Certified in 'Project and Portfolio Management' and 'Enterprise Mobility Management'.

The first Kiwi company to be awarded this honour - only 41 Microsoft partners worldwide have this honour.

For the second year in a row, Information Leadership won Microsoft's Empowering Employees Partner of the Year 2020 | 2019 - for both private and public sector customers,  Todd Energy and Tasman District Council.

Information Leadership case studies on Microsoft.com include; Tasman District Council, Todd Energy. Pan Pac Forests, NZ Forest & Bird and Kaipara District Council.

Documents an assessment by Information Leadership of the capability of Microsoft 365 to support organisations in meeting their obligations under the New Zealand Public Records Act 2005 (PRA). Published January 2021.

Information Leadership and Microsoft co-hosted webinars on Teams Governance & PRA Compliance and Microsoft 365 Supporting PRA Compliance. 

Our management team

Grant Margison
Grant Margison
Director and Strategy Lead

A co-founder of Information Leadership, Grant combines his experience in corporate management roles with a passion for technology and information. Grant is in charge of strategic direction and innovation at Information Leadership.

Sarah Heal
Sarah Heal
Director and Chief Executive

A co-founder of Information Leadership, Sarah is an enthusiastic advocate for the power of information. She has a deep recordkeeping, change management and information management background that sets Information Leadership apart.

Aaron Ross
Aaron Ross
General Manager - Business Services

Aaron ensures optimum operational and business delivery having worked in senior management for over a decade. His core responsibilities being the strategic, financial, and operational success of the business. 

 David Seel
David Seel
Major Implementations and Project Director

David is an outstanding technical and project leader who has been with Information Leadership for 15 years. He has deep technical and systems knowledge as well as experience delivering projects across complex organisations in multiple sectors.

Mark Watson
Mark Watson
365 Practice Lead

Mark is an experienced technical solutions consultant. He brings cutting edge usability design and best practices in business analysis, infrastructure and information architecture into modern digital workplaces.

Katherine Deacon
Katherine Deacon
365 Implementation lead

Katherine can take charge of any Microsoft 365 project with well planned and thought through solutions to business needs. From intranet, data analysis and governance through to business process review and improvement.

Kristy Archer
Kristy Archer
365 Implementation Lead

Kristy uses her pragmatic and organised approach as a superb project and design lead for ECM projects. This includes a specialty for Council EDRMS and ECM implementations.

Ian Morrish
Ian Morrish
Technical Director - Infrastructure and Cloud Platforms

Ian is one of New Zealand's top SharePoint experts, having worked at Microsoft for 10 years prior to joining Information Leadership. His expertise in SharePoint and Microsoft 365 is invaluable, and he regularly mentors Information Leadership and customer staff.

Jos Auker-Woor
Jos Auker-Woor
Technical Director - Development

Jos' experience spans more than 20 years and he excels at sharing new technology and ways of working. He puts his second-to-none trouble shooting skills to work as lead architect for Information Leadership's iWorkplace product line.

A brief profile of our work and customers

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Our Customers

We have worked with over 150 organisations on substantive work. These are small, medium and large organisations from many sectors, including science, health, education, local and central government, utility, commercial, and professional services.

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Our Location

We have main offices in Auckland, Wellington, Dunedin and Christchurch, as well as resources in Hamilton. Visitors are always welcome!

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Our Expertise

We have all skills and experience in house- with our master practitioners and technical experts providing solutions across Information Strategies, SharePoint Technical, Information Management, Governance, EDRMS, Intranet, Training and more.

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We have recognised and proven expertise in recordkeeping and PRA compliance. This includes developing and delivering Archives NZ public PRA compliance training for the last three years.

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ECM Technologies

We have done strategy, design and implementation assignments in the bulk of EDRMS and ECM systems used in New Zealand, including Dataworks, Hummingbird (Livelink), Objective, SharePoint and TRIM.

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iWorkplace is our methodology, training iLabs and Apps for extending SharePoint for PRA compliance, document management, intranets and specific information and knowledge management solutions.



Information Leadership was formed by Sarah Heal and Grant Margison in 2004. Sarah and Grant remain active in leading the business as well as conference presentations and workshops.

Their book on information management, "Flapping to Flying: Getting value not Grief from Information Technology" articulates our user centred philosophy for information and knowledge management. The book's models are regularly used in our consulting assignments and implementations.

Want to know more?

Helping New Zealand thrive and prosper through smart ways of using information and knowledge

Microsoft 365 and Information Management services for over 150 organisations - see what they have to say

Harness information, knowledge and the power of teamwork to remove risk and drive efficiency

Next Steps

Learn from and leverage our expertise by exploring our Information Management whitepapers, webinars and case studies.

Contact Us

We'd love to connect about how we can help your organisation...