Yes EDRMS generally has excellent RM functionality – after all its been designed from the ground up for this. Problem is, the interfaces are often unfriendly and people often don’t or won’t use it. Most organisations who buy EDRMS never get around to doing retention and dsiposal with it - because it is difficult to set up and they have not achieved high adoption of users - is this really compliant?

Firstly ERKSS has many inconsistencies and generic statements that cannot be fully met anyway. Secondly, meeting a standard like this doesn’t make you compliant. Compliance is about what happens to records in your organisation – NOT what SHOULD happen. Also, it is not a mandatory standard

Sorry but it is true! Here and overseas– because many organisations that have gone down this path have EDRMS train wrecks that users hate and don't use - so after spending all that money, plus the ongoing annual fees thet are not much closer to compliance!

It's horses for courses – where you need extremely robust recordkeeping control and you have mechanisms and a culture that compels people to do consistently good record keeping then EDRMS may be the answer. For other organisations or indeed other activities within you organistion, SharePoint or a SharePoint/EDRMS hybrid might be best.

It is widely used overseas and RFPs can safeguard you. However SharePoint is a platform, not a product. We strongly recommend against this “treat it is turn-key” and “specify and forget” approach – you are likely to come to grief and not get the most from your investment.

Yes - many EDRMS struggle to deal with content like wikis; blogs ; web pages; photos that are all records and how many businesses conduct parts of their activities. Some still do not have email drag and drop support - which from a user perspective is an adoption show stopper.